Shipping and Policies

PROCESSING TIME

Each item, unless otherwise stated, is made to order. The time needed to create an order for dispatch varies. For details, see individual items.

SHIPPING TIME

Estimated delivery times are:

  • United Kingdom: 1-2 business days
  • Europe, US & Canada: 2-5 business days
  • Rest of the world: 5-9 business days

All parcels are shipped tracked and signed (UK Royal Mail, rest of the world courier). You will receive the tracking number once your order has been dispatched.

SHIPPING COST

Shipping is free for all orders to the UK. International shipping charges vary, see individual listings.

Buyers are responsible for any customs and import taxes that may apply.

RETURN POLICY

Due to the made to order nature of our items I do not accept exchanges or returns unless there is a fault. Please note that each quilt is hand crafted so there may be small irregularities that add to its handmade charm. If there is a larger noticeable fault please get in touch.

CUSTOM ORDERS

I am currently unable to accept custom orders. For collaborations please get in touch.