Orders and Shipping

PROCESSING TIMES

Each item, unless otherwise stated, is made to order. The time needed to create is 3-4 weeks, if you need an item before that, please get in touch beforehand. You can also pre-order items ahead of time, again get in touch and we will be happy to arrange this for you. 

SHIPPING TIMES

Estimated delivery times are:

  • Denmark: 1-2 business days
  • Europe: 2-5 business days
  • Rest of the world: 3-9 business days

All parcels are shipped tracked via PostNord, please check their website for further details. You will receive the tracking number once your order has been dispatched.

SHIPPING COSTS

Shipping is 75 DKK for Denmark and 275 DKK for Europe. International shipping charges vary and start at 520 DKK - please get in touch to confirm prices.

Buyers are responsible for any customs and import taxes that may apply.

RETURNS POLICY

Due to the made to order nature of the items we do not accept exchanges or returns unless there is a fault. Please note that each piece is handmade so there may be small irregularities. If there is a larger noticeable fault or damage please contact us on lillelove@icloud.com

CUSTOM ORDERS

Have an idea for something you don't see on the site? Please get in touch and we'll be happy to chat through your ideas with you.

You can always contact us with any questions at lillelove@icloud.com.